Save Mart

I don't normally call people out, but management needs to take Victoria aside and explain customer service to her. She wasn't friendly, she wasn't at there station (the self check) and she wasn't helpful. Rang up an item and it was $2 more than the tag price stated. Waited a few minutes and no help arrived. Looked around and another machine needed a worker and the shopper had given up and left with the desired item sitting there. Asked another worker if anyone was working self check and he told me to just wait. (Also not in a friendly way) Waited around some more and was considering just leaving when Victoria graces us with her presence. I told her why it called for her and she just shrugged. So I set those two items aside and did not purchase them. I couldn't tell if she smiled due to her pointless face covering, but I know she didn't apologize, correct the price, or tell me to have a good day. All around, not impressed by the staff here. Management needs to do some training. . .

Sadly this store has it's issues. Check the expiration date on food you by as this store is really bad about removing expired items from the shelves. Prices are higher then other stores because they are the only grocery store in Reedley. I bring my own bags every time I shop, but I am almost always being charged a fee. More times than I can count I have purchased frozen foods that have been allowed to thaw and then re-frozen. I have witnessed carts of frozen foods sitting in the isles for long periods of time waiting to be stocked. Many times they have refused to honor my valid coupons. They have permanently closed off one of the entrances to the store forcing patrons to have to walk further from the parking lot. Shop here at your own risk !